Q&A
What is the warranty period for the battery storage?
The equipment warranty is 5 years for the portable model and 10 years for the stationary model.
Battery capacity warranty options are as follows:
- 5 years: 70% or 80% of initial capacity
- 10 years: 60% or 70% of initial capacity
*Capacity warranty requires a separate monthly fee. Please contact us for details.
Battery capacity warranty options are as follows:
- 5 years: 70% or 80% of initial capacity
- 10 years: 60% or 70% of initial capacity
*Capacity warranty requires a separate monthly fee. Please contact us for details.
What type of battery is used?
We use Lithium Iron Phosphate (LiFePO4) batteries, known for their excellent safety and durability.
With low risk of fire and thermal runaway, they can be used safely in hospitals and care facilities.
With low risk of fire and thermal runaway, they can be used safely in hospitals and care facilities.
What equipment can it power in hospitals and care facilities?
It is used as an emergency power source for equipment such as:
- Oxygen concentrators, suction devices
- Nurse call systems, communication equipment
- Lighting, PCs, servers
- Smartphone and tablet charging
*For connection with medical devices, please follow the specifications of each device manufacturer and the judgment of your facility manager.
- Oxygen concentrators, suction devices
- Nurse call systems, communication equipment
- Lighting, PCs, servers
- Smartphone and tablet charging
*For connection with medical devices, please follow the specifications of each device manufacturer and the judgment of your facility manager.
Does it automatically switch over during a power outage?
This product is an off-grid battery storage system.
During a power outage, it automatically switches to battery power.
During a power outage, it automatically switches to battery power.
Is it mobile? Can it be expanded?
Yes, both are possible.
- Portable model (with casters)
- Stationary model (3-tier stackable capacity expansion)
- Expandable model (up to 10 units in parallel)
These can be combined according to your specific use case.
- Portable model (with casters)
- Stationary model (3-tier stackable capacity expansion)
- Expandable model (up to 10 units in parallel)
These can be combined according to your specific use case.
Are maintenance and support contracts available?
Yes.
We offer maintenance support plans including periodic inspections*.
*Periodic inspections primarily consist of refresh operations.
We offer maintenance support plans including periodic inspections*.
*Periodic inspections primarily consist of refresh operations.
Does it meet safety standards and regulations?
Yes.
KOB Tech's battery storage systems are designed with consideration for various laws and safety standards as products for the Japanese market.
The battery packs comply with Japan's Electrical Appliance and Material Safety Act (PSE) as applicable products, with necessary conformity verification completed.
Additionally, we conduct EMC evaluations for electromagnetic noise (EMI) and external noise immunity (EMS), ensuring safety and reliability for use in medical and care facilities.
KOB Tech's battery storage systems are designed with consideration for various laws and safety standards as products for the Japanese market.
The battery packs comply with Japan's Electrical Appliance and Material Safety Act (PSE) as applicable products, with necessary conformity verification completed.
Additionally, we conduct EMC evaluations for electromagnetic noise (EMI) and external noise immunity (EMS), ensuring safety and reliability for use in medical and care facilities.
Can it be connected to medical devices?
This product is designed in compliance with the international standards for medical electrical equipment: IEC 60601-1 (basic safety) and IEC 60601-1-2 (electromagnetic compatibility). Certification is currently in process (expected March 2026). It offers high safety and reliability suitable for connection with medical devices.
*This product is not a medical device. For medical use or connection with specific medical devices, always follow the guidance and approval of relevant authorities and device manufacturers.
*This product is not a medical device. For medical use or connection with specific medical devices, always follow the guidance and approval of relevant authorities and device manufacturers.
Is installation work required?
Generally, no installation work is needed. However, electrical work is required if you want to integrate with your distribution panel.
We will conduct an on-site survey and propose the optimal method.
We will conduct an on-site survey and propose the optimal method.
Can I get a consultation or demo before purchase?
Yes, of course.
We will propose the optimal capacity and configuration based on your facility size, equipment, and BCP policy.
We will propose the optimal capacity and configuration based on your facility size, equipment, and BCP policy.
