Q&A
Is this product eligible for the "Service Continuity Support Program for Care Facilities"?
Yes. KOB's battery storage for medical and care facilities can be used as emergency power / BCP equipment eligible for the "Service Continuity Support Program for Care Facilities." It serves as a safeguard that supports service continuity (BCP) during power outages and disasters.
*Eligibility, subsidy amount, and requirements vary by municipality, fiscal year, and corporate type (e.g., long-term care insurance service providers). Always check the latest public application guidelines. KOB supports you from confirming available programs through preparing the application documents.
*Eligibility, subsidy amount, and requirements vary by municipality, fiscal year, and corporate type (e.g., long-term care insurance service providers). Always check the latest public application guidelines. KOB supports you from confirming available programs through preparing the application documents.
What is the warranty period for the battery storage?
The product warranty is 5 years for the 3kWh Portable and 10 years for the 15kWh Stationary.
A Capacity Warranty is available as a paid service based on the results of the Annual Diagnosis.
Please contact us for details.
A Capacity Warranty is available as a paid service based on the results of the Annual Diagnosis.
Please contact us for details.
What type of battery is used?
We use lithium iron phosphate (LiFePO₄) batteries, known for their excellent safety and durability.
With low risk of fire and thermal runaway, they can be used with peace of mind in hospitals and care facilities.
With low risk of fire and thermal runaway, they can be used with peace of mind in hospitals and care facilities.
What equipment can it power in hospitals and care facilities?
It is used as an emergency power source for equipment such as:
- Oxygen concentrators, suction devices
- Nurse call systems, communication equipment
- Lighting, PCs, servers
- Smartphone and tablet charging
*This product is not a medical device. Please check the specifications and power consumption of the equipment to be connected before use.
- Oxygen concentrators, suction devices
- Nurse call systems, communication equipment
- Lighting, PCs, servers
- Smartphone and tablet charging
*This product is not a medical device. Please check the specifications and power consumption of the equipment to be connected before use.
Does it automatically switch over during a power outage?
In the event of a power outage, power automatically switches to the battery.
No operation is required on your part.
No operation is required on your part.
Is it mobile? Can it be expanded?
Yes, both are possible.
The portable model has casters and can be moved to wherever it's needed. The stationary model's capacity can be expanded depending on the configuration.
We propose configurations to suit your facility's situation — please contact us.
The portable model has casters and can be moved to wherever it's needed. The stationary model's capacity can be expanded depending on the configuration.
We propose configurations to suit your facility's situation — please contact us.
Are maintenance and support contracts available?
Yes. Through KOB SmartCare, Automatic Conditioning Operation and the Remote Monitoring Service are provided as standard.
In addition, the Annual Diagnosis and Capacity Warranty are available as paid services. Please contact us for details.
*Eligible models: 3kWh Portable and 15kWh Stationary.
In addition, the Annual Diagnosis and Capacity Warranty are available as paid services. Please contact us for details.
*Eligible models: 3kWh Portable and 15kWh Stationary.
Does it meet safety standards and regulations?
KOB Tech's battery storage systems are designed with use in Japan in mind.
IEC 60601-1 / IEC 60601-1-2 conformity certification has also been obtained.
IEC 60601-1 / IEC 60601-1-2 conformity certification has also been obtained.
Can it be connected to medical devices?
Yes. KOB medical-use battery storage is designed with use at medical and care sites in mind, and IEC 60601-1 / IEC 60601-1-2 conformity certification has been obtained.
Please check the specifications and power consumption of the equipment to be connected before use. We are happy to advise individually on connected equipment and usage conditions.
*This product is not a medical device.
Please check the specifications and power consumption of the equipment to be connected before use. We are happy to advise individually on connected equipment and usage conditions.
*This product is not a medical device.
Is installation work required?
Generally, no installation work is needed. However, electrical work is required if you want to integrate with your distribution panel.
We will conduct an on-site survey and propose the optimal method.
We will conduct an on-site survey and propose the optimal method.
Can I get a consultation or demo before purchase?
Yes, of course.
We will propose the optimal capacity and configuration based on your facility size, equipment, and BCP policy.
We will propose the optimal capacity and configuration based on your facility size, equipment, and BCP policy.
What is "medical-use battery storage"? Is it a medical device?
Medical-use battery storage is KOB's product category for battery storage systems designed and verified with use at medical and care sites in mind.
IEC 60601-1 / IEC 60601-1-2 conformity certification has been obtained.
*This product is not a medical device.
IEC 60601-1 / IEC 60601-1-2 conformity certification has been obtained.
*This product is not a medical device.
What is KOB SmartCare?
KOB SmartCare is KOB's own support system that continues to back operation and maintenance after your battery storage is installed.
It consists of Automatic Conditioning Operation and the Remote Monitoring Service (standard), plus the Annual Diagnosis and Capacity Warranty (paid services).
Eligible models: 3kWh Portable and 15kWh Stationary.
It consists of Automatic Conditioning Operation and the Remote Monitoring Service (standard), plus the Annual Diagnosis and Capacity Warranty (paid services).
Eligible models: 3kWh Portable and 15kWh Stationary.
I would like to know the detailed specifications.
For detailed specifications, compatible equipment, and installation requirements, we provide explanations tailored to your facility's situation.
Please reach out via the contact form.
Please reach out via the contact form.
Can subsidies be used?
You are welcome to consult us about the use of subsidies and grant programs.
Eligibility varies by corporate type, region, and fiscal year, so we confirm the latest applicability and make proposals on an individual basis.
Eligibility varies by corporate type, region, and fiscal year, so we confirm the latest applicability and make proposals on an individual basis.
